On a few different occasions this year, I found myself in lively discussions about the validity of branding… Actually they have been more pistols-at-dawn debates on whether a small business owner should be pro-actively focused on growing their brand, or let their brand develop as a byproduct of their direct-marketing and organic business growth…
It first came up during a Club Nesso session in June(ish), and then again recently in the Infiniti Telecommunications office during a marketing meeting (read: beers @ 6pm), when one of the new team members dropped the need to focus on Michael Porters 4 P’s and work hard to develop a widely recognised brand, when developing a new division.
They way I took the point this university educated (there’s the source of the problem) team member was trying to make was that we should be investing resources and time to develop a brand like Nike, Apple or Adidas… You know, adopting the whole ‘Madison Avenue Marketing’ approach to business.
That is.. spend the equivalent of Lindsay Lohan’s coke habit, on Billboards and TV commercials in hope to capture a small slice of the markets mind-space … so when they need a business phone system for their small business they think Infiniti and call us etc etc etc
As John Moore over at Brand Autopsy says regarding the brand phenomenon known as Starbucks “…(They) never sought to create a brand. The company was too busy being a business than trying to be a brand. Starbucks was too busy building a viable and profitable business to think about something as seemingly trivial as branding… You cannot create a brand before you create a business. Your business creates your brand. Your brand should never create your business.
In ode to my good mate Scott Ginsberg and his love of lists - For those of you who have small businesses the key to building a strong brand are:
- Build your business on direct response marketing… and word of mouth will grow your brand
- Focus on SEO and PPC advertising… and your brand will become associated with keywords you rank for. (…more)
- Donate to charities… helping the world, helps increase your brands exposure
- Speak at local events and chambers of commerce… sharing your experiences will increase you and your businesses credibility
- Join a local BNI Chapter… not only will it generate sales but word of mouth for your branding
- Really focus on getting your business in the media through free publicity… as they say any publicity is good publicity
- Create something that can go viral… Viral marketing is the best way to build a brand in a web 2.0 world.
- Do right by your customers… excellent customer service is the basis of a strong brand
- Force word of mouth… ask for referrals
- Use your logo, tagline and call to action on all marketing material… you’ll never grow a brand if you don’t at least mention it
What ever you do, always remember - You cannot create a brand before you create a business. Your business creates your brand. Your brand should never create your business.
More About Club Nesso: As I said, Club Nesso is lead by two of my great friends; Ross Mitchell and Travis Madden - If you are Independent Business Owner, ready to launch your own business or the next Richard Branson (yes I was a member, lol) you will be someone who is deeply committed to your success so you need to join Club Nesso.
Over 12 months you will be able to diminish the loneliness and isolation of business ownership, you will have someone to bounce ideas off, you will have a sounding board and most importantly you will be encouraged and enabled to work on the business because we where to begin. You will become a strategy dynamo and maybe even a marketing and sales guru. Either way you will improve your business - http://www.nesso.com.au/ |
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