Delivery, Refund & Return Policy

Physical Goods

After ordering online, you will receive an email confirmation from our systems containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via standard Australian post (unless explicit stated) within 3 working days; however, if goods are unavailable, delivery will take a little longer.

If you wish to query a delivery please contact us at support [at] preneurgroup.com.


Digital Delivery

After ordering online, you will receive an email confirmation from our system containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via electronic within 30 minutes of your order.

If you wish to query a delivery please contact us at support [at] preneurgroup [dot] com.


Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase, we will give you a refund based on the specific money-back guarantee period offered on your order form at time of purchase.

Please email us at support [at] preneurgroup [dot] com within that time if you are not satisfied with your purchase so that we can resolve any problems immediately.

This refund policy does not apply to physical goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.

We recommend that you return the physical product via registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit, and therefore advise you take out shipment registration of insurance with your postal carrier. Preneur Group & the Preneur Group Trust will not be responsible for parcels lost or damaged in transit if you choose not to insure.

 

about-pete
Pete Williams is an entrepreneur, author, and marketer from Melbourne, Australia.

Before being honored “Australia’s Richard Branson” in media publications all over the continent, Pete was just 21 years old when he sold Australia’s version of Yankee Stadium, The Melbourne Cricket Ground For Under $500! Don’t believe it? You will! Check out the story in the FAQ section (it really is our most asked question).

Since then, he’s done some cool stuff like write the international smash hit ‘How to Turn Your Million-Dollar Idea Into a Reality’ (+ the upcoming ‘It’s Not About the Product‘) and he’s created a bunch of companies including Infiniti Telecommunications, On Hold Advertising, Simply Headsets and Preneur Group.

Lots of other people think he’s pretty good too! He’s been announced as the Global Runner-Up in the JCI Creative Young Entrepreneur Awards for 2009, the Southern Region Finalist in the Ernst & Young 2010 Entrepreneur of the Year, and a member of SmartCompany’s Top 30 Under 30.

Download Pete’s First Book For FREE!

“Now that I've got the rights back from the publishers, if you enter your email address below, you can instantly download a free audiobook version of my first book, How to Turn Your Million-Dollar Idea Into a Reality.” - Pete
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